GENERAL TERMS (TERMS OF USE)

CONTIPSO

All information in this section is valid for all system modules. The specific conditions of use are provided in each of the sections of the individual modules.
The General Terms and Conditions are publicly available and any client, user or other person who uses the public content of the Website can get acquainted with their current version on the following website http://www.contipso.com/terms-and-conditions
The explicit acceptance by the client of the General Terms and Conditions (agreement with the General Terms and Conditions) is a mandatory condition for using the services offered by the individual Contipso modules. Acceptance is carried out through an electronic form available on the website, as part of a successful registration for use of the Service. The consent to the General Terms and Conditions may be given explicitly by the client and in another way, which the administrator of the Website has deemed appropriate and certifying the client's consent to the General Terms and Conditions.

Information and modules

Contipso offers comprehensive e-learning solutions
Individual products or a combination of them are offered to anyone wanting to provide or receive knowledge. Contipso creates an environment in which all participants in the creation, provision and acquisition of knowledge through e-learning can meet and be useful to each other.

Contipso Author - Next generation learning process management system that provides a quality user experience for all participants in the learning process, regardless of the device they use. The system offers a wide range of intuitive tools for access control, communication, monitoring and reporting the performance of individual users. The learning process is conducted through the use of an interactive player of learning content, which provides adaptive presentation of learning content for maximum comfort for any device.

Contipso LMS - Next generation learning process management system that provides a quality user experience for all participants in the learning process, regardless of the device they use. The system offers a wide range of intuitive tools for access control, communication, monitoring and reporting the performance of individual users. The learning process is conducted through the use of an interactive player of learning content, which provides adaptive presentation of learning content for maximum comfort for any device.

Contipso Catalog - A public catalog that enables training organizations, teachers, experts and even business organizations to provide online training, both in the form of self-study courses and trainings supported by a teacher with or without a fixed schedule. The system offers everything you need from the marketing of published trainings, through the built-in payment methods to the modern conducting of online trainings, the issuance of a certificate and reporting of the trainings. Full integration with Contipso LMS enables organizations to enroll students directly in the courses offered in the Contipso Catalog, thus providing access to a range of ready-made non-organization-specific online training courses.

Contipso Market - Contipso Market is a specialized e-shop in the field of e-learning that allows millions of authors around the world to provide e-learning resources such as images, video and audio files, characters, ready-made courses, learning elements or learning content. Full integration with Contipso Author provides search and increases the likelihood of sales to contributors who publish content, and on the other hand gives quick access to the resources of the authors of online courses. Contipso Market also provides the ability to create ads and support the communication process between contractors and freelancers.

Administrative information

All services of Contipso are performed by KONTIPSO Ltd., with the following administrative data:

"CONTIPSO" Ltd., UIC 203837236, with a registered office and address of management Sofia, 18 Bozhur Str. and address for correspondence Sofia, 8 Ricardo Vakarini Str., Office 2;

Access data

Students and authors must be 16 years of age or older to create a Contipso account and use its services. If you are younger than you need to be, you may not create an account, but we encourage you to invite a parent or guardian to create an account. If we find that you have created an account and are younger than the required age to consent to the use of online services, we will close your account. According to our Authors agreementAuthors agreement you may be asked to verify your identity before you are authorized to post content in any of the Contipso modules.

Authors agreement you may be asked to verify your identity before you are authorized to post content in any of the Contipso modules.

Authors agreement you may be asked to verify your identity before you are authorized to post content in any of the Contipso modules. Privacy policy Privacy policy and protection of personal data to see what happens when you terminate your account.

Public and payment profile for payment of remuneration

Each author in the Contipso Catalog or Contipso Market creates an account for an individual. Before publishing the first training course or digital sales material, you need to choose whether to conduct the training / sell content as an individual or legal entity. For this purpose, it is necessary to have at least one added account in the "Revenue Information" section, you can change the data in this section subsequently, and before the change you need to withdraw all funds accumulated in the "Revenue" section. The information in the “Revenue Information” section is also valid for the Contipso Market module, i.e. you cannot provide services and sell products with a different payment data.

In the section "Revenue information", you will be able to enter the public presentation for the payment profile you have chosen.

Changing data aims to preserve the history and rating of your public accounts, regardless of changes made to your profile data.

Contipso rights

All rights to Contipso platforms and services, including our websites, our existing or future applications, our APIs, databases and content provided by our employees or partners are and will remain the exclusive property of Contipso and its licensors. Our platforms and services are protected by copyright, trademark and other laws of both the Republic of Bulgaria and foreign countries. Nothing entitles you to use the Contipso name or any of the trademarks, logos, domain names and other distinctive features of the Contipso brand. Any feedback, comments or suggestions you may provide regarding Contipso or the Services are entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

You may not do any of the following while accessing or using Contipso platforms and services:

• tampering with or using non-public areas of platforms, Contipso computer systems or technical systems of Contipso service providers.
• disable, interfere with, or attempt to circumvent some of the mandatory activities of security-related platforms, as well as vulnerability testing of any of our systems.
• copy, modify, create source code or content on the Contipso platform or services.
• Accessing or attempting to search our platform in any way (automated or otherwise) other than our currently available search features provided through our website, mobile applications or APIs (and only in accordance with these conditions).
• You may not use robots or other automated means of any kind to access Contipso's services.
• In any way, attempt to disrupt access to any user, host or network, including, without limitation, sending viruses, overloading, spam on platform platforms.

Other legal conditions

Binding agreement

You agree that as a registered user, you access or use our services. You agree to enter into a legally binding agreement with Contipso. If you do not agree to these terms, do not register and do not use the services.

If you are an author accepting these terms and uses our services on behalf of a company, organization, government or other legal entity, you represent and warrant that you are authorized to do so.

These terms (including all agreements and policies related to these terms) constitute the entire agreement between you and us.

If any part of these conditions is found to be invalid or unenforceable under applicable law, then this provision will be deemed replaced by a valid, applicable provision that most closely matches the intent of the original provision, and the remainder of these terms will continue to apply. acts even if we are delayed in exercising our rights or fail to exercise a right in one case, this does not mean that we waive our rights under these conditions and may decide to enforce them in the future. If we decide to waive any of our rights in a particular case, it does not mean that we waive our rights in general or in the future.

Disclaimer

In certain cases, our platform may be temporarily unavailable or maintenance is planned. It is possible that some of our users may make misleading statements. We may also encounter security issues. These are just examples. You agree that you will not sue us in any of these cases where there is such a problem. In legal, more complete language, the Services and their content are provided on an "as is" and "as possible" basis. We (and our affiliates, suppliers, partners and agents) make no warranties regarding the suitability, reliability, availability, timeliness, security, error or accuracy of our services. We (and our affiliates, suppliers, partners and agents) do not guarantee that you will receive specific results from the use of our services. Your use of Contipso's services (including any content) is your sole responsibility.

We may decide to discontinue certain functionality of the Services at any time and for any reason. Under no circumstances shall Contipso or its affiliates, suppliers, partners or agents be liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delays or failures in the performance of any of the Services caused by events beyond our reasonable control, such as an act of war, hostility or sabotage; natural disaster; power outages, internet or telecommunications; or government restrictions.

Limitation of liability

There are risks associated with using our services, for example, if you sign up for a health or wellness course such as yoga in the Contipso Catalog and get injured. You fully accept these risks and agree that you will not seek compensation, even if you suffer loss or damage from the use of our platform and services. In legal, fuller language, as permitted by law, we (and our groups of companies, suppliers, partners and agents) will not be liable for consequential, incidental, punitive or consequential damages (including loss of data, revenue, profits or business opportunities, or personal injury or death), whether arising from a contract, warranty, product liability or otherwise, and even if we have been notified in advance of the possibility of damages. Our liability (and the liability of each of our groups of companies, suppliers, partners and agents) to you or to third parties is in any event limited to more than one hundred euros (100 euros) or the amount you paid us in twelve (12) months prior to the event giving rise to your claims.

Compensation

If you act in a way that threatens us legally, we may appeal your actions. You agree to pay compensation to Contipso, our grouped companies and their employees, directors, suppliers, partners and agents against any claims, losses, damages or costs (including attorneys' fees) arising from (a) the content you post or you submit, (b) the use of our services (c) a breach of these Terms or (d) a breach of any third party rights. Your indemnity obligation is waived upon termination of these terms or waiver.

Administrative law and jurisdiction

Administrative law and jurisdiction

Unless otherwise agreed, all relations and contracts to which these General Terms and Conditions apply will be subject to Bulgarian law. The provisions of the current legislation of the Republic of Bulgaria shall apply to all issues not settled by these General Terms and Conditions.

Legal actions and notices

Any notice or other communication that will be provided below will be in writing and provided through a registration request or a certified return message by mail or email (from us to the email associated with your account, or from you to office@contipso.com). office@contipso.com).

Connection between us

You and we agree that there is no joint venture, partnership, employment, contractor or agency between us.

No re-assignment & transfer clause

You may not use or transfer these Terms (or the rights and licenses granted to them). For example, if you have registered an account as a company employee, your account cannot be transferred to another employee. We may grant these Terms (or the rights and licenses granted under them) to another company or person without limitation. Nothing in these Terms gives any right, benefit or protection to any third party. You agree that your account is non-transferable and that all rights to your account and other rights under these terms terminate upon your death.

Dispute resolution

If there is a dispute, our support team will be happy to help you resolve the issue. If, however, the dispute cannot be resolved and you live in the Republic of Bulgaria, your options are to go to court for small claims or to file a claim in binding arbitration; you cannot file this claim in another court or participate in a non-individual class action against us.

If there is a dispute, our support team will be happy to help you resolve the issue. If, however, the dispute cannot be resolved and you live in the Republic of Bulgaria, your options are to go to court for small claims or to file a claim in binding arbitration; you cannot file this claim in another court or participate in a non-individual class action against us.

Transition to arbitration

If we are unable to resolve our dispute amicably, you and Contipso agree to resolve all claims related to these Terms (or our other legal terms) through final and binding arbitration, regardless of the type of claim or legal theory. If one of the parties files a claim in the court to be arbitrated and the other party refuses to arbitrate, the other party may ask the court to bring both parties to arbitration (compulsory arbitration). Each of us can also ask the court to stop the proceedings during the arbitration proceedings.

No collective action claims

Both parties agree that each can only sue the other party individually. This means: (a) none of us can bring an action as a plaintiff or a member of a collective action group, consolidated action or representative action; (b) an arbitrator may not combine the claims of multiple persons in one case (or direct all consolidated, collective or representative actions); and (c) the decision or award of an arbitrator in the case of one person may affect only that user and not other users and may not be used to resolve disputes between other users. If the court decides that this "No collective action" clause is not applicable or valid, then the "Dispute resolution" section will be invalid, but the other conditions will continue to apply.

Changes

Notwithstanding the "Update of these Terms" section below, if Contipso changes this "Dispute Resolution" section after the date on which you last indicated your acceptance of these Terms, you may reject any such change by providing written notice to Contipso. such rejection by mail or delivery to: Contipso, 1404, Sofia, Bulgaria, 8 Ricardo Vakarini Str. Office 2 or by email from the email address associated with your account at: office@contipso.com, within 30 days of the date of such a change. To be effective, the notice must include your full name and clearly state your intention to reject the changes in this Dispute Resolution section. By rejecting the changes, you agree to resolve any dispute between you and Contipso in accordance with the provisions of this Dispute Resolution section from the date on which you last indicated your acceptance of these Terms.

Intellectual property

The software products (computer programs) Contipso LMS, Contipso Market, Contipso Author, Contipso Portfolio, Contipso Catalog were created by Contipso. The copyright in software products used as part of the service belongs entirely to Contipso. Contipso reserves the right to use these modules and to grant non-exclusive rights to use them to third parties.

Intellectual property policy

Contipso is a technology platform that allows anyone anywhere to create and share learning content through the Contipso Catalog or digital content through the Contipso Market. This means that we do not review or edit the published content on legal issues and we are not able to determine the legality of the content you have created. However, it is important to us that users who post content on Contipso respect the intellectual property of others. When authors publish in the modules of our system, they declare that they have the necessary permission or rights to use all the content they publish.

Violating activity is not tolerated on or through our platform.
This policy applies to what we do in the event of copyright infringement allegations and trademark infringement claims by trademark owners in respect of content published by authors on Contipso platforms. The policy also applies to what we do when Contipso-created content is copied to third-party platforms without consent.

Contipso's policy is to remove any content from its services when it is reported as infringing in terms of copyright. It is also our policy to remove all Contipso Market content and training courses of any author in the Contipso Catalog who has been identified as a repeat offender (for whom Contipso has received two or more valid notifications of violations). We reserve the right to terminate any user's account at any time, including when he or she publishes content that infringes the copyrights of third parties.

How to report copyright infringement

If you want to report published content/course in any of the Contipso modules and if you are the owner or official representative of the owner of the rights to the content that you believe the published content/course infringes, the most effective way is to use use this form

Before submitting the copyright infringement form, please note the following important things:

• We cannot process a copyright claim that has not been filed by the copyright owner or its official representative. This is because there is no way to know if the content creator/course you are reporting has received proper permission from the owner to use the content. We will ask you to provide an electronic signature to confirm that you are the copyright owner or have the authority to represent the copyright owner (including if/when the copyright owner is an organization).

• Your copyright claim must be sufficiently substantiated to enable us to resolve it. This means:

 

• You provide complete and sufficient information for us to contact you, including your full legal name, email address, physical address and (optional) telephone number.
• If you are filing on behalf of an organization, include the name of the organization and your relationship with the organization.
• You accurately identify the original copyrighted material, or, if your notice covers multiple copyrighted works, provide a sufficiently representative list of such original material (for example, the URL where the material is located);
• You provide sufficient information to find the resource or reported violations on Contipso sites (the URL of our website and the exact name of the content and its author)
• Add a statement stating: “I declare, under penalty of perjury, that the information in this complaint is accurate and that I am the copyright owner or authorized to act on behalf of the copyright owner and I have a good faith belief that the use of the manner in which it is used is not authorized by the copyright owner, its agent or the law. '
• Deliberately making a false or misleading claim is illegal and you may be held liable and pay damages as a result. Contipso reserves the right to seek redress from anyone who submits a notification of an alleged violation in violation of the law.
• There are types of content that are not copyrighted. Copyright law does not cover short phrases (such as company names, book titles and slogans), intangible concepts (such as processes, ideas and recipes) or facts. Before claiming copyright, make sure that the content copied to the resource is truly copyrighted.

 

If you need to report a trademark infringement, please follow the steps here.

Consider whether the use of your materials falls within the definition of "fair use". Copyright law includes an exception to "fair use" for certain uses of copyrighted content that is considered to be in the public interest. Fair use includes things like criticism, commentary, news reporting and research. You need to keep this in mind when determining whether your content is considered "fair":

• The purpose of use (whether your content is paid or free, whether reviews / parodies / transform your material).
• The type of copyrighted work (whether the material is factual or creative)
• The part used (whether the material uses small, necessary excerpts from your content or significant parts of it).
• The effect on the market of your material (whether potential buyers would buy the entire volume of content instead of your material).
• Before filing a copyright claim, make sure that the use of your content is not considered "fair use“.

Counter-notification

If we receive a valid copyright infringement report, we will send a copy of this report to the author who posted the claimed content, along with a notice that 1) the content has been reported for copyright infringement and 2) we are removing the content from the platforms. of Contipso. We will also attach a form that the author can fill out and send back to us to send a counter-notification. If your content has been reported as copyright infringing and has been removed from Contipso's services, and if you believe we have made a mistake or have permission from the owner of the reported content to use it, then you may send us a counter-notification.

The best way to give us a counter-notification is to fill out a form that we provide and send it back to the Contipso agent or copyright team member who notified you. To be valid, the counter-notification must be in writing and include the following information:

• Your physical or electronic signature;
• Your name, address and email address or telephone number,

Identifying the relevant content that has been removed and the location (URL) where it appeared before it was removed (you can access this information from the copyright infringement report filed against your content, we always attach its copy when we notify you of a claim against your content);

A statement below the sanction that you believe in good faith that the material has been removed or deactivated as a result of an error or incorrect identification has led to its removal; and

A statement that you agree to Contipso sharing your name and contact information with the plaintiff;

Deliberately filing a false or misleading counter-notification to an infringement claim is illegal and you may be held liable and pay damages as a result. Contipso reserves the right to seek redress from any party that has filed a counter-notification of an alleged infringement or a counter-notification in violation of the law.

Third party trademark infringement reports

Contipso's policy is to remove all content, resources, training content and courses from our services and platforms when reportedly infringing a third party trademark. We also reserve the right to terminate an author's account at any time, including when they publish content in violation of third party trademark rights.

How to submit a trademark infringement report

The quickest and easiest way to report a trademark infringement to us is to send a notice to Contipso containing the information below. Please note that a copy of your notice will be sent to the party who posted the content you are reporting. Before submitting a trademark infringement report, please remember the following important things:

Your trademark request must be sufficiently substantiated so that we can resolve it. This means that your communication should essentially include the following:

• Your full contact information (full name, postal address and email or telephone number).
• The specific word, symbol, etc. for which you claim trademark rights.
• Grounds for your claim for trademark rights (such as national or other registration), including registration number, if applicable.
• The state or jurisdiction in which you are claiming trademark rights.
• The category of goods and/or services for which you claim rights.
• Sufficient information to find material in Contipso that you believe infringes your trademark rights (web addresses / URLs of content allegedly infringed).
• A description of how you believe this content infringes your trademark.
• If you are not the rights holder, an explanation of your relationship with the rights holder.
• The following statement: “I believe that the use of the trademark, as described above in the manner in which it is used, is not permitted by the trademark owner, its representative or the law“.
• The following statement: “The information in this notice is accurate and I declare, under penalty of perjury, that I am the owner or authorized to act on behalf of the owner of the trademark allegedly affected“.
• Your electronic signature ("/ Signature /" followed by your full name, e.g. "/ Signature / Ivan Petrov") or a physical signature.

It is your sole responsibility to make a false or misleading claim. Contipso reserves the right to seek redress from any party who submits a false or misleading notice of infringement of the trademark applied for.

Consider whether the use of your trademark in content published on Contipso does not fall under "nominal fair use". Trademark law protects the use of a name or brand to sell products and services that are intended to prevent consumer confusion. The laws of most countries include an exception for "fair use", which allows others to use a trademark to actually refer to a protected product or service, or to comment and criticize the trademark. Think about the likelihood that others will be confused to think that your company or brand has created or sponsored the course. Before applying for a trademark, make sure that the use of your trademark in Contipso does not qualify as "fair use".

Restricted topics policy

Contipso Market and Contipso Catalog do not publish courses, training or other content on a few limited topics. These topics are excluded due to concerns that they are harmful or inappropriate for our users, or because they conflict with Contipso’s values and policies.

List of restricted/limited topics:

• Content on a sexual or sexist topic
• Content related to the manufacture, operation or use of weapons
• Content that promotes violence or bodily harm
• Hate speech or discriminatory language
• Content that allows illegal or unethical behavior
• Content that is intentionally misleading or deceptive
• Content that violates any applicable national law
• Harmful or otherwise inappropriate content

We reserve the right to add and change this list at any time. If you see a topic that you think should not be in the platform, please send an email to: office@contipso.com

Updates to these terms

We may periodically update these Terms and Conditions to clarify our practices or to reflect new or different practices (for example, when adding new features). Contipso reserves the right, in its sole discretion, to change and/or make changes to these Terms and Conditions at any time. If we make a significant change, we'll notify you using prominent means, such as an email message sent to the email address listed in your account. The changes will take effect on the day of their publication, unless otherwise stated.

Continuing to use our Services after the changes take effect means that you accept those changes. All revised Terms replace all previous Terms.

CONTIPSO CATALOG

Purchase of courses and access

When you enroll in a training course in the Contipso Catalog, you purchase a license from us to access Contipso's services. Do not attempt to transfer or resell content published in the Contipso Catalog in any way. We grant you a license for unrestricted access, except when we need to disable content on the platform for legal or political reasons.

According to our Author agreement, when content creators publish a resource in the Contipso Catalog, they grant Contipso the right to license it. This means that we have the right to sublicense the copyrighted content, which may subsequently be used in the Contipso Catalog. As a purchaser, when you sign up for training, whether free or paid, you receive a license from Contipso through the Contipso Catalog platform and services, and Contipso is the licensor of the content itself. This license does not entitle you to resell the content in any way (including by sharing account information with a buyer or illegally downloading content and sharing torrent sites).

Contipso grants you (as a buyer) a limited, non-exclusive, non-transferable license to access and view resources and related content for which you have paid all necessary fees solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular resource or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, appropriate, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works, sublicense or otherwise transfer or use any resource unless expressly provided to you. authorization in a written agreement signed by an authorized representative of Contipso.

We typically grant lifetime access rights to our customers when they sign up for training content in the Contipso Catalog. However, we reserve the right to revoke any license to access and use resources at any time if we decide or are required to disable access for legal or political reasons, for example, if the resource for which you paid the relevant fee is subject to a copyright complaint or if we find that its content violates our Trust and Safety Policies. Lifetime access is not applicable to additional resource-related features and services, such as translation captions - for example: language translation - can be disabled by authors at any time and the author may decide at any time to does not provide more support or answers on the resource created by them. For a clearer definition, lifelong access is to the content of the course, but not to its creator. Courses with the support/assistance of a teacher are provided with the opportunity to communicate with the author for a period of their choice, and after its expiration only the author can decide whether to respond to your questions. The courses with a fixed schedule include support from a teacher during the period of the course, and after its expiration only the author can decide whether to respond to your questions.

Authors cannot provide direct access to their resources and any such experience violates the Terms of Use.

Payments and refunds

When you make a payment, you agree to use a valid payment method. If you are not satisfied with the rate you have paid for, Contipso offers a refund within 14 (fourteen) days of paying for the course.

Prices

The prices of the resources published in the Contipso Catalog are determined by the authors themselves, and a commission is applied to them to provide the necessary training infrastructure by Contipso. We regularly hold promotions of our resources, and certain ones are offered only at reduced prices for a certain period of time. The price applicable to the course will be the price at the time you complete your purchase. Each price offered for a particular course may also be different when you log in to your account than the price available to users who are not registered or logged in, as some of our promotions are only available to new users.
If you're signed in to your account, the specified currency you see is based on your location when you created your account. If you are not logged in, the currency of the prices is based on the country in which you are located.
If you are a resident of a country where the tax on use and sales, the tax on goods and services or the value added tax (VAT) is applicable to consumer sales, we are responsible for collecting and returning this tax to the relevant tax authorities. In some countries, the price you see may include such taxes.

Payments

You agree to pay fees for the rates you purchase and authorize us to charge your debit or credit card or process other payment information for these fees. Contipso works with third-party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information. See our Privacy policy for more details.
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If payment fails and you still gain access to the course you are enrolling in, you agree to pay us the relevant fees within thirty (30) days of our notification. We reserve the right to deny access to any course for which we have not received adequate payments.
In some cases, we may issue credits to your account. These credits will be automatically applied to your next purchase rate on our website. Credits may expire if they are not used within the specified period and have no monetary value.

Refunds

If the rate you have paid for is not what has been described in the public presentation, you can request Contipso to refund the amount paid to your account within 14 (fourteen) days of purchase. As detailed in the Authors' Agreement, the former agree that buyers are entitled to receive these refunds.

In our sole discretion, if we believe that you are abusing our refund policy, we reserve the right to limit your future use of Contipso's services. If we disable your account or deny you access to courses due to your breach of these Terms or our Privacy and Privacy Policy, you will not be entitled to receive any refund.

Content and rules of conduct

For buyers

You may use the services of the Contipso Catalog only for lawful purposes. You are responsible for all content you post on our platform. You must maintain the feedback, questions, publications, courses and other content you upload in accordance with our Privacy and Privacy Policy and respect the intellectual property rights of others. We may deny your access in case of systemic violations. If you believe that someone is infringing your copyright on our platform, please let us know.

You may not access, use the services of the Contipso Catalog or create an account for illegal purposes. Use of the Contipso Catalog services and the conduct of our platform must comply with applicable local, national laws or regulations. You are solely responsible for knowing and complying with such laws and regulations that apply to you.

If you are a buyer, you have the right to ask the authors of the resources you have paid for and publish reviews about them. For certain resources, the author invites you to submit content such as assignments or tests. Do not post or send anything that is not yours.

For authors

If you are an author, you can submit courses for publication on the platform and you can communicate with buyers through your courses. In both cases, you must comply with the law and respect the rights of others: you may not post any course, question, answer, review, or other content that violates applicable local, national, or regulatory laws. You are solely responsible for all resources, content and actions that you publish or provide through the platform. Make sure you understand all the copyright restrictions listed in Author agreement, before submitting any resource to the Contipso Catalog.

If you are notified that your course or content infringes the law or the rights of others (for example, if it is found to infringe intellectual property rights or images on others or engage in illegal activity), if we find that your content or conduct violates our or if we believe that your content or behavior is illegal, inappropriate, or questionable (for example, if you impersonate another individual), we may remove your content from our platform. Contipso Catalog complies with copyright laws. See our for more details.

Contipso reserves the right to comply with these Terms and Conditions of Use. We may terminate or suspend your permission to use our platform and services or suspend your account at any time, with or without notice, for any violation of these Terms if you fail to pay fees when due, at the request of law enforcement or government agencies, for prolonged periods of inactivity, for unexpected technical problems, or if we suspect that you are involved in fraudulent or illegal activities. Upon each such termination, we may delete your account and content. Your content may be available on the platforms, even if your account is suspended or suspended. You agree that we will not be responsible to you or any third party for terminating your account, removing your content or blocking your access to our platforms and services.
If any of our authors have published a course that infringes your copyright or trademark rights, please let us know. According to our Author agreement, we require our content creators to abide by the law and respect the intellectual property rights of others. For more details on how to file a copyright or trademark claim with us, see ours ours Intellectual property policy.

Contipso's rights on the content you publish

You retain ownership of the content you post on our platform, including your courses. We are permitted to share the public portion of your content (Anything related to the public presentation, as well as the free slides of your course) with anyone through the media, including promoting it, by advertising on other websites.

The content you publish (including courses) remains yours. By posting courses and other content, you allow Contipso to use it and share the public part of it, but you do not lose any property rights you may have over your content. If you are an author, be sure to read the authorization terms for copyrighted content described in detail in our Author agreement.

When you post comments, questions, reviews, and submit ideas and suggestions for new features or enhancements, you authorize Contipso to use and share this content publicly, distribute and promote it on any platform and in any media, and make changes or edits to it. as we see fit. In legal language, by submitting or publishing content on or through the Contipso platforms, you grant us the right to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute the content in any media or distribution methods (existing now or at a later stage). This includes making your content available to other companies, organizations or individuals that partner with Contipso to syndicate, broadcast, distribute or publish content in other media. You represent and warrant that you have all the rights and authority necessary to allow us to use any content you submit. You also agree to all such uses of your content without being compensated.

Using the Contipso Catalog at your own discretion

Anyone can use the Contipso Catalog to create and publish resources, courses and training content, enabling authors and buyers to communicate with each other. Like other platforms where people can post content and interact. Unforeseen circumstances may occur in this process, so keep in mind that you are using Contipso at your own risk.

Contipso enables anyone, anywhere to create and share resources, training content, courses, and more. We provide an environment for online training, developed and offered by external authors of training courses. We do not review or edit the author's resources on legal issues and we are not able to determine the legality of the content in it. We do not exercise any editorial control over the resources available on the platform and as such do not guarantee in any way the reliability, validity, accuracy or veracity of the resources. If you pay for a course, content, etc., you rely on any information provided by the author at your own risk.

By using the services of Contipso, you may be exposed to content that you find offensive, obscene or undesirable. Contipso is not responsible for protecting you and is not responsible for your access or enrollment in any course, to the extent permitted by applicable law. This also applies to all health, wellness and exercise courses. Recognize the inherent risks and dangers in the comprehensive nature of these types of courses and enroll in such courses, accepting these risks voluntarily, including the risk of illness, injury, disability or death. You take full responsibility for the choices you make before, during and after enrolling in a course.

When interacting directly with other Contipso users and users, you should be aware of the types of personal information you share. We do not control what users do with the information they receive from other users on the platform. You should not share your email or other personal information about you for your own safety. We are not responsible for disputes, claims, losses, injuries or damages of any kind that may arise from or related to consumer behavior.

When you use our services, you will find links to other websites that we do not own or control. We are not responsible for the content or other aspects of these third party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.

Authors agreement

When you register to become a Contipso Catalog author, you agree to abide by this Course Authors Agreement. These terms and conditions cover details of the aspects of the Contipso Catalog platform applicable to authors and are included by reference in our Terms of Use, the general terms and conditions governing the use of our services.

As an author, you enter into a direct contract with CONTIPSO LTD., regardless of whether another subsidiary of CONTIPSO LTD. facilitates payments to you.

Author obligations

As an author, you are responsible for all content you publish, including training content, attachments, questions, assignments, and tests, assignments, other resources, answers to questions, course landing page content, and messages ("Submitted Content").
You represent and warrant that:

• You will provide and maintain accurate information about your account;
• You own or have the necessary licenses, rights, consents, permissions and authority to authorize Contipso to use your Submitted Content as set forth in the Course Authors Agreement and Terms of Use;
• The content you submit will not infringe or misappropriate third party intellectual property rights;
• You have the necessary qualifications, credentials and expertise (including education, training, knowledge and skills) to teach and offer the services you offer through the content you submit;
• You will respond to learners and users of your content in a timely manner, ensuring quality of service that meets the standards of your industry and teaching competencies in general.

You guarantee you will not:

• post or provide inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect or defamatory content and information;
• publish or transmit unsolicited or unauthorized advertising, advertising materials, spam, spam or other forms of advertising (commercial or not) through the services of Contipso;
• use our services for business other than providing training, teaching services to learners;
• participate in an activity that would require us to obtain licenses or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording;
• embed additional services (such as embedding a free version of a course) or otherwise circumventing Contipso terms;
• impersonate another person or gain unauthorized access to another person's account;
• hinder or otherwise prevent other authors from providing their services or courses.

Contipso license

You grant Contipso the rights detailed in the Terms of Use to offer, market and otherwise use your submitted content and offer it to learners for these purposes directly or through third parties.
Unless otherwise agreed, you have the right to remove all or any part of your Submitted Content at any time. Unless otherwise agreed, Contipso's right to sublicense the rights in this section will terminate for new users 60 days after the removal of the submitted content. However, (1) the rights granted to learners prior to the removal of Submitted Content will continue in accordance with the terms of these licenses (including the provision of lifetime access) and (2) Contipso's right to use such Submitted Content for marketing purposes.

We may record all or any part of your Submitted Content for quality control and for the delivery, marketing, promotion, demonstration or operation of Contipso services. You authorize Contipso to use your name, image, voice and image in connection with the offering, delivery, marketing, promotion, demonstration and sale of Contipso's services and disclaim any privacy, publicity or other rights of a similar nature, to the extent permitted by applicable law.

Trust & Security

Trust and security policies
You agree to abide by the Contipso Catalog Trust and Security Policies, the Restricted Topics Policy, and other standards or course quality policies prescribed by Contipso. You should check these policies periodically to make sure you are following all their updates. You understand that the use of our services is subject to Contipso's approval, which we may provide or refuse at our sole discretion.

We reserve the right to remove resources, suspend payments and/or deny author access for any reason at any time without notice, including in cases where:

• an author or course does not comply with our rules or legal conditions (including the Terms of Use);
• a course falls below our quality standards or has a negative impact on consumers;
• the author exhibits conduct that may adversely affect Contipso or lead Contipso into public disrespect, contempt, scandal or ridicule;
• the author uses the services of a marketing or other business partner that violates Contipso's policies.

Co-authors and assistants
The Contipso platform allows you to add other users as instructors for the courses you manage. As a teacher other than you, you understand that you authorize them to take certain actions that affect your account and courses in the Contipso Catalog. Contipso is unable to advise on any matters or mediate any disputes between you and such users.

Connection with other users
The authors do not have a direct contractual relationship with the buyers, so the only information you will receive about the learners is that provided to you through Contipso. You agree that you will not use the data you receive for any purpose other than providing your services to these users on the Contipso platform and that you will not request additional personal data from users outside the Contipso platform. You will indemnify Contipso against any claims arising from the use of users' personal data.

Remuneration of course authors

• The author determines the desired price for each of the courses offered in the Contipso Catalog. The price is introduced in Euro without VAT, and in the public part the price is visualized and the currency chosen by the student. Payments are made in Euro (EUR);
• The author can set, activate and deactivate promotional prices manually;
• On the price of the work determined by the Author, Contipso automatically adds a commission of a maximum of 30%.
• Contipso has the right to determine and change at its discretion the added commission for each of the courses offered by the authors;
• Depending on the country and type of the buyer, the corresponding VAT is charged on the sum of the price determined by the author and the added commission of Contipso in the Contipso Catalog. If a trainee purchases access to a course in a country that requires Contipso to translate national, state or local sales or to levy taxes, value added taxes (VAT) or other similar transaction taxes ("Transaction Taxes"), in accordance with applicable law, we will collect and pass on these transaction taxes to the competent tax authorities for these sales;
• The author can determine the price of his works. The minimum price is set at 4 (four) euros;
• For each realized sale of a work in the profile of the Author, the amount determined by them is accumulated. The amount is available for transfer after a period of 14 calendar days, during which each trainee can claim a discrepancy between the description of the proposed and the received product.
• The payment of the accumulated amount is made at the request of the Author;
• If the author is a legal entity, when submitting the application, it is necessary to attach an invoice for the requested amount;
• For each amount requested for withdrawal by an individual, Contipso collects an advance tax of royalties and royalties according to Art. 43, para. 4 of the Personal Income Tax Act
• The author's fee for courses sold to students during a transitional period of thirty (30) days, in the event of termination of this contract, shall be paid to the author in full compliance with this Agreement.;
• Contipso makes all payments to authors in Euro (EUR), regardless of the currency in which the sale was made. Your income statement will show the sale price in EUR and the transferred amount of revenue in EUR.
• Transaction fees depend on the chosen payment method, and are borne by the Author, by deducting from the amount owed to the author.
• You must also provide any identifying information or tax documentation necessary to pay the amounts due, and you agree that we have the right to withhold appropriate taxes from your sales. We reserve the right to withhold payments or impose other penalties if we do not receive correct identifying information or tax documentation from you. You understand and agree that you are ultimately responsible for all taxes on your income.
• Payment will be made within 10 days after submitting a request to withdraw funds from the author, through your account in the system.
• We reserve the right not to pay in the event of fraud, infringement of intellectual property rights or other infringements of the law.

Refunds

You acknowledge and agree that buyers are entitled to a refund of the amounts paid, as described in detail in the Terms of Use. Authors will not receive revenue from transactions for which a refund has been granted under the Terms of Use.

For this reason, you will see information in your account about all income from enrolled students, and you will be able to withdraw only the amounts for which more than 14 days have passed since the enrollment of the respective student.

Trademarks

Although you are an author and you comply with the requirements below, you may use our trademarks when we allow you to do so.

You can use our trademarks in the following cases:

• When using images of our trademarks, when they are part of your created content in the Contipso Catalog,
• When using the names / images / vision / design of our trademarks in connection with the promotion and sale of your training content in the Contipso Catalog.

You should not:

• use our trademarks in a misleading or disparaging manner;
• use our trademarks in a manner that violates applicable law or in connection with obscene or illegal subject matter or material.

CONTIPSO LMS

Contipso LMS is a cloud LMS (Learning Management System) that can be used by training companies, corporations and other professional or non-profit organizations, individuals, entrepreneurs, etc. Contipso LMS is available as Software as a Service (SaaS), as parts of the service are within the concept of Infrastructure as a service (IaaS).

Definitions

Registration, package selection and confirmation.

Registration and package selection

Whether or not you already have a Contipso registration, through some of the other modules, to activate and use Contipso LMS you need to select the plan you want through the page: https://lms.contipso.com/price.php

If you choose a free package within thirty days from the date of the activation request, you will be able to use the full functionality of the system with the specified limits in the number of users and storage space. At any time from the activation of the demo package up to 30 days from the date of activation you will have the opportunity to choose the right plan for you.

The registration is done through an electronic form, which is a set of functionalities publicly available on lms.contipso.com, providing the opportunity to send electronic statements or other information to the administrator of Contipso LMS. In particular, these are electronic fields in which data is filled in, electronic fields in which confirmation, consent or selection are indicated and/or electronic buttons with which the relevant statement is sent to Contipso. The main information provided by the user is the choice of the client domain, through which the system will be accessed later. The client domain is an arbitrary word written in Latin, separated by an "." Before the main contipso.com domain. Example. companyname.contipso.com.

Confirmation of registration

Confirmation of registration is an electronic statement of Contipso, which confirms receipt of the statement for the conclusion of a contract for the use of Contipso LMS and consent of Contipso for the conclusion of such a contract.
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The Contipso LMS Administrator shall make reasonable efforts to confirm the registration immediately upon receipt of the statement of contract for the use of the Service. However, Contipso is not bound by the deadline to create a client domain and confirm the registration, nor is it obliged to create a client domain and confirm the registration, including the reasons for its refusal.

Contipso LMS may also refuse to create a client domain when it finds that the client domain name mentioned (suggested) by the registrant is offensive, detrimental to the honor or dignity of a third party or otherwise contrary to morals and good faith. manners.

The Contipso LMS Administrator is not responsible for and is not required to verify that the proposed client domain name and/or use of the client domain with such a name infringes copyright or related rights, patents, trademarks or other intellectual property rights.

In lawsuits or other claims of third parties against Contipso related to such violation, whether justified or not, the client undertakes to release from liability and indemnify Contipso for all paid damages and other damages and costs, including court costs and attorney's fees. fees related to litigation and out-of-court proceedings.

When you create a client domain and confirm the registration, Contipso sends an e-mail to the e-mail address specified during registration, with the following content:

• client domain name;
• username and password with which the client can access (initial) access to Contipso LMS, through the client domain;
• the Contipso LMS configuration that the client will use;
• other information or conditions of use of Contipso LMS, at Contipso's discretion;

Completion and entering into force of the contract for the provision of Contipso LMS

The parties to the contract for the provision of Contipso LMS are Contipso Ltd., with the data specified in the Administrative Data section and the person on behalf and for whom the statement for concluding a contract with data specified in the registration form and subsequently supplemented with data completed in Contipso LMS as part of the client profile.
The contract for providing access to Contipso LMS is open-ended, and the service is used within subscription periods while the contract is in force.

The contract for the provision of Contipso LMS enters into force on the date on which the customer first accesses his customer domain through the client domain name, username and password sent to him by the message.

For the conclusion of the contract for the use of Contipso LMS or for its entry into force, it does not matter whether the client has chosen the opportunity to use the service for a trial period.

Trial period

The trial period is fourteen (14) days and starts from the date on which the electronic statement for concluding a contract for the use of Contipso LMS is sent, the registration is made and the client has chosen the opportunity to use the service in a trial period.

The customer does not owe any fee for using Contipso LMS within the trial period.

Contipso LMS maintains functionality that allows a customer using the service during the trial period to continuously have information about the remaining days until the end of the trial period, as well as to declare that they wish to use the Service for a fee and after expiration. on probation.

Content of the service

The service provided by Contipso through the Contipso LMS to the customer includes the following:

• non-transferable, non-exclusive and term right to use Contipso LMS (customer-selected configuration) - available for use online specialized software product (computer program) for creating and conducting e-learning and knowledge management in the organization, which is installed on a server and, owned or leased by Contipso;
• shared hosting, where the client, among other clients, as far as necessary for the use of Contipso LMS, uses computing resources and disk space on server(s), as well as other software or hardware systems and infrastructure owned or used by Contipso;
• maintenance of a client domain, through which the client accesses and uses the services under the previous points.

The service is provided "as is". Contipso does not assume any responsibility and does not guarantee that the service provided through Contipso LMS will fully comply with the nature, character, economic logic, business practice, individual elements, relationships, processes or operations in the client's business.

Contipso does not undertake to modify, supplement or update the service at the customer's request.
With an electronic statement for concluding a contract for the use of Contipso LMS, the customer declares and agrees that they are familiar with the nature, scope and functional capabilities of the service and in particular of Contipso LMS.

Contipso maintains the client domain only within the relationship regarding the provided Service. By concluding the contract for the use of the service, the client does not acquire ownership of the client's domain or any other right to use it after the termination of the contract.

The Client agrees that upon termination of the Contipso service contract they have the right to delete their client domain, as well as subsequently create a new client domain with the same name, which he will provide for use to another client.

Additional services

Contipso configurations that the customer can choose to use do not include by default:

• functionalities/modules that are listed with a separate price on the Contipso page, which determines the configurations and their respective pricing plans (such as modules representing the integration of working with Contipso);
• specific change of the restrictive parameters for the respective configuration, including the number of users eligible to use Contipso;

A client wishing to use such additional service may request it when submitting the statement of conclusion of the contract or subsequently, through the special functionality of Contipso, or in accordance with the rules of communication under these General Terms.

Such additional services used by the client become an integral part of the service and are paid for the respective subscription period according to the General Terms and Conditions.

The service does not include other additional services which, although related to the service provided, are agreed separately between the customer and Contipso, such as:

• Contipso LMS setting up;
• initial data entry (import);
• training to work with Contipso LMS;
• other specific modules and functionalities that can be developed by Contipso at the request of the customer;

These General Terms and Conditions and the contract for the provision of the Service do not apply to such other services that are paid separately and/or are not provided on a subscription basis.
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Additional services are not listed exhaustively.

Contipso LMS configurations and pricing plans

The person wishing to use the Service can choose from pre-defined configurations of the service by Contipso.
Specific information on each of the configurations and pricing plans can be found at: https://lms.contipso.com/price.php  
The published prices do not include value added tax (VAT).

Configurations are determined by Contipso based on:

• the number of active users who can access through the client domain on behalf of the client and work with Contipso LMS;
• the amount of data stored (amount of disk storage space occupied by the client on a Contipso server);

Only students who have taken at least one course are active users. In this way, only the actual trainees during the given month take the places included in your prepaid package, which allows you to store data and activate retired employees or former trainees. Trainers, teachers and administration do not count as active users.
Active users are not:

• Users who did not log in within the period;
• Users who have logged in to view statistics, results, logos, communication, certificate download, etc., but have not logged in to courses.

A feature (special reference) is available in Contipso LMS, which gives the customer the opportunity to be informed at any time during the service contract to comply with the scope of his work with Contipso specific restrictions.

In the event of an operation that would exceed one of the specific limits, Contipso LMS automatically displays a message to exceed the limit and does not allow the completion of the operation. In this case, in order to continue the operation, the client needs to take appropriate action to comply with specific restrictions (e.g. archiving documents or downloading data from the Contipso LMS server), switching to another configuration of the service, purchasing individual units of active learners or disk storage space.

By concluding the service contract, the customer declares and agrees that they are familiar with the configurations of Contipso LMS. The client's right to initially use the service for a trial period provides an additional opportunity for the client to make an informed decision about the configuration of the service they wish to use and to comply with specific restrictions towards the volume and nature of the activities.

Change of the used configuration

At any time during the validity of the service contract, through special functionality in Contipso LMS, the customer may state that they wish to use a different configuration of the service. The customer can choose only from the configurations currently provided, as specified on the website.

When requesting the use of a configuration with lower functionality and lower thresholds of specific restrictions, the changes are applied provided that the customer has adjusted the state of the used configuration in accordance with the restrictions provided for the requested configuration.

According to the above order, the client can also state that they want to change the number of active users who can access the client's domain and use the service.
Upon request by the customer, through the interface provided in Contipso LMS and confirmation of payment, Contipso immediately takes the necessary actions to ensure the use of the new configuration.

Whether according to the chosen new configuration of the service the price of its use increases or decreases, as well as from the moment when the client is provided with the opportunity to use the new configuration of the service or the number of users with access to the client domain is changed, the client owes the price of the new configuration or number of active users from the beginning of the next subscription period.

By accepting the General Terms and Conditions, the customer declares that the request to change the configuration of Contipso LMS will be made only by a user who has the right to represent the customer/client to third parties or is otherwise duly authorized to perform such action. The customer ensures compliance with this obligation by assigning the appropriate user role, giving the user the right to request a configuration change.

Subscription period. Price and Payment

The subscription period is one calendar month (monthly) or twelve calendar months (annual), during these periods for a fee the customer acquires the right to use the service, including using Contipso LMS.

The price owed by the customer for the subscription period is determined according to the price plan of the configuration of the Service selected by the customer, to which is added the price of requested and provided additional services, including additional active users and disk storage space.
Contipso issues and sends to the customer/client an electronic invoice for the amount due by the fifth day of the subscription period for which the respective price is owed.

The invoice is issued taking into account the data in the client's profile (filled in by the client in the Payment Information of Contipso LMS) and sent to the e-mail address specified there. In case the client has not specified their e-mail address in Contipso LMS, the invoice is sent to the e-mail address specified during the client's registration on the website.

Contipso is not responsible if the client/customer has not specified a valid e-mail address in Contipso LMS or does not receive the invoice for another reason. Failure to receive the invoice does not release the customer from their obligation to pay the price for using the Service for the respective subscription period.
The client/customer owes payment of the price by the 15th of the respective subscription period, accepting and agreeing that the electronic invoice is a sufficient and valid document on the basis of which to make the payment.
The price for using the Service is owed:

• from the moment of entry into force of the contract for the service (of the realized access to the client's domain), when the client has not wished to use the Service within a trial period or
• from the moment when, through functionality in Contipso LMS, the customer stated that they agree to pay the respective price of the Service in the future, when they use the Service in a trial period.

When the moment under the previous item does not coincide with the first day of the calendar month (the period for which payment is due is not a full calendar month), the price for using the service for this calendar month is determined accordingly, for each day the price is 1/30 part of the price for using the service for the whole calendar month.

Payments are made only electronically. Payments are made by bank transfer to the bank account with the account holder CONTIPSO Ltd., listed on the Website of the page "Contacts", or through automated payment services offered by epay.bg and available through Contipso LMS.

With a notification sent to the customer, Contipso may specify another bank account to which payments are to be made, for which these General Terms and Conditions do not need to be amended.

With a notification sent to the customer, Contipso may specify another bank account to which payments are to be made, for which these General Terms and Conditions do not need to be amended.

Contipso notifies customers of possible payment methods via a message on the Website.

All costs for the payment are at the expense of the client.

Contipso does not owe confirmation of the payment received, unless explicitly requested by the customer for a specific payment.

Suspension of access to a client domain due to non-payment

Contipso has the right to immediately suspend the client's access to his client domain when:

• the trial period has expired and the client has not stated that he wishes to use the service for a fee;
• the client has not met the payment deadline.

In cases of suspended access to the client's domain due to non-payment of the respective price for using the service, Contipso maintains the client's domain and stores the data entered and processed in Contipso LMS by the client:

• thirty days after the suspension of access for a client with an expired trial period who has not stated that they wish to use the service against payment;
• Ninety days after the suspension of access for a client who did not meet the payment deadline.

If by the expiration of the respective term under the previous point the client has not stated that they wish to use the service in the future, the contract for providing the service shall be terminated from the date on which the term expires.

Within the above deadlines, provided that the customer has fulfilled all their payment obligations under the contract, Contipso provides the customer with access to his customer domain so that the customer can download the data he entered through Contipso LMS and which are on Contipso server(s). Such access is provided at the express request of the client and only for one working day, which is agreed between the parties.

If, before the expiration of the relevant period, the client states that they wish to use the Service in the future, Contipso restores access to the client domain upon payment of the relevant price, assuming that the client has used the service during the period when access to their client domain was stopped.

Intellectual Property

The intellectual property rights to Contipso LMS and the Contipso LMS client domain through which it is used, including but not limited to, program codes, design, graphics, text descriptions and databases belong to Contipso and may not be used by third parties , including by the customer, for purposes other than those described in these General Terms and Conditions.

Upon entry into force of the contract for the provision of services, the customer acquires non-exclusive and urgent (within the relevant subscription periods for which they have paid the price of the service) the right to use the relevant modules of Contipso.

Contipso LMS is installed on a server(s) owned by Contipso and the right to use the computer program is granted only by providing client access to it through the client domain.

Customer may not install or store Contipso LMS, or individual program elements, on their own hardware or third-party hardware devices, or remotely transmit, translate, process, or make other changes to Contipso modules. Where such actions are necessary for the purposes for which the customer has acquired the term right to use Contipso LMS, including if they have identified errors in the program, the customer should contact Contipso to agree on follow-up, including if necessary, to conclude additional agreement to the contract for the provision of the service.

Without the express written consent of Contipso, the customer may not use their customer domain and Contipso LMS for commercial purposes other than those specified in these Terms and Conditions, and in any other way, directly or indirectly, to gain property benefits outside use of the Service. In particular, without the express written consent of Contipso, the customer may not copy, modify, supplement or use Contipso LMS to create derivative works.

Without the express written consent of Contipso, the customer may not, on their own behalf or on behalf of third parties, distribute, present, sell or unilaterally authorize the use of Contipso LMS to third parties, or otherwise assist third parties in infringing or circumventing the prohibitions set forth in these Terms and Conditions.

In the event of a breach of Contipso's intellectual property rights by the customer or a third party through access through a customer domain, Contipso has the right to immediately and without any notice suspend customer access to its customer domain and Contipso LMS and/or to terminate the contract for the provision of the service. In such cases, Contipso shall not be liable for any damages or lost profits caused to the customer or third parties caused in any way by the suspension of access and/or the termination of the contract.
Contipso is entitled to compensation for all damages that are a direct and of immediate consequence of copyright infringement on Contipso LMS, including in view of lost profits and non-pecuniary damage.

Privacy

Each of the parties to the service contract undertakes to protect the confidential information of the other party.

Confidential will be all facts, information, decisions and data that are not public and have become known to the party in connection with the performance of their obligations or the exercise of their rights under the Agreement, and the preservation of which is in the interest of the other party refers to the information.
Without limitation, information of a financial, commercial or technical nature, information on strategies, business practices, management, staff, potential or current counterparties, property, participations in other companies, other property or non-property, may be considered confidential. Rights, civil and commercial relations with third parties, relations with supervisory and other administrative bodies, participation in court and pre-trial proceedings, membership in non-profit associations, branch organizations, etc., which became known to the party under the contract for provision of the Service and is not provided by the other party with the explicit indication that it may be freely provided to third parties.
In particular, the facts, information, technological solutions and data of Contipso LMS that are not visible in the normal use of the computer program/software will also be considered confidential information of Contipso.

In particular, all data that the customer enters and processes through Contipso LMS, insofar as they are not publicly known, will also be considered confidential customer information.

The form in which the relevant information has become known to the party or the medium on which it is contained does not affect the confidentiality of the information.

The confidentiality of the information is not affected by whether it was provided before (e.g. in the course of negotiations) or during the term of the service contract.

Not considered as confidential, is the information:

• received from a third party which has not explicitly restricted its distribution;
• which was known to the party on legal grounds before the establishment of relations between the parties;
• which the party has established independently or has legally received from another source.

Each of the parties is obligated:

• protect the other party's confidential information by taking at least the same care as it treats its own confidential information;
• use confidential information that is known only for the purpose of establishing a relationship with the other party or the established relationship for the provision of the service;
• to provide confidential information to third parties only after the prior and explicit consent of the party to whom the confidential information relates;
• restrict the access of its employees or other employees to the confidential information of the other party only to the extent that such access is necessary for the purposes of establishing relationships or established relationships for the provision of the Service;

The restrictions set out in this section do not apply to:

• information that is subject to disclosure on the basis of a normative act or other obligatory act of a competent state or duly authorized body, including a court or arbitration with the respective jurisdiction;
• information, the disclosure of which before a court or arbitration with the relevant jurisdiction is necessary to protect the rights and legitimate interests of the party in case of dispute between the parties for non-performance of the contract for the provision of the Service by the other party to which the information relates.

The party disclosing information under the conditions of the previous point is not obliged to:

• notify or seek the consent of the other party in advance to disclose the information;
• notify the counterparty of the disclosure where such notification is restricted by applicable law.

The provisions of this section shall apply on a subsidiary basis, unless otherwise specified in Privacy policy and for data representing personal data within the meaning of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data.

Rights and obligations of Contipso

Contipso is obliged to take care and provide the customer with the opportunity to use the service during the subscription period. However, Contipso does not undertake or guarantee that in the cases specified in these General Terms and Conditions it will be able to provide the client with access to their client domain and normal use of Contipso LMS.
As part of this obligation, Contipso is required to provide Internet connectivity to its own servers on which Contipso LMS is installed, as well as to maintain a client domain. Contipso does not undertake to ensure the connection of the customer's equipment to the Internet.
Where there are specific technical or other requirements for the use of software or hardware systems used by customers, Contipso undertakes to publish information about these requirements on the website in good faith or at its own discretion in another appropriate manner.
Contipso undertakes to rectify at its own expense and within a reasonable time all errors (as defined in the "Liability" section below) in Contipso LMS, whether they were available at the date of the contract for the provision of the service or have occurred subsequently.
To comply with the privacy requirements of these Terms and Conditions and the Privacy Policy, Contipso undertakes to make reasonable efforts and measures to ensure:

• completeness of the client's information, as a requirement that the data entered and processed by the client cannot be changed/replaced in an unauthorized manner or by unauthorized persons in the process of their processing and a requirement not to allow for modification and unauthorized manipulations of Contipso LMS data processing functions;
• confidentiality of information, as a requirement for non-disclosure of information to unauthorized persons in the process of their processing;
• availability of information, as a requirement to ensure the continuous ability to process data by authorized persons (users) and to perform the functions of Contipso LMS for processing or for their rapid recovery if necessary.

Contipso takes the necessary technical measures to ensure that the data entered, processed and stored by the client/customer when using the service is stored in a way that does not allow access to the data to take place without authorized access to the client domain.
Upon detection of a case of unauthorized access to customer data by a third party, Contipso undertakes to immediately notify the customer of the case and of the measures taken to maintain or restore the confidentiality of customer data.
Contipso will make every reasonable effort to identify the circumstances in which the data was improperly accessed, including where necessary to assist in protecting the rights and legitimate interests of the customer affected by third parties.
Contipso is not obligated, but may, at its own discretion, maintain information on the time at which a particular operation was performed in the Contipso LMS and on the user (according to the user profile data) who performed the operation. In such a case, the organization established, the scope and the nature of the information maintained are entirely at the discretion of Contipso and may only be used to implement measures to ensure the confidentiality of the information.
Subject to the requirements of the Privacy Policy, to improve the quality of the service provided, as well as to develop and present new features of Contipso LMS, Contipso may use the information that the customer has entered, processed or stored when using the service.
Contipso also uses the data entered in Contipso LMS, representing the customer profile and to compile the invoice for the period for which the service is used.
Contipso may access and use the data whenever necessary to identify unauthorized access and take appropriate recovery action.
Contipso has no obligation, including upon the express request of the customer, to access or in any other way manipulate data that the customer has entered, processed or stored while using the Service.
Contipso does not undertake to control or maintain functionalities for automatic review of the transactions that the customer performs when using the service in terms of their compliance with these General Terms and Conditions or their legality.
Notwithstanding the above, without any preconditions, Contipso has the right to conduct an inspection and if it finds illegal actions of the client when using the service, including violating the rights and legitimate interests of third parties, immediately suspend the client's access to their client domain and/or terminate the contract for the provision of the service.
By accepting these Terms and Conditions, the customer understands and agrees that Contipso has the right to decide which customer actions constitute a violation of these Terms and Conditions, to take appropriate measures to eliminate the breach or terminate the contract for the Service without due and be compensation for it.
Contipso may send commercial messages to the customer to present its own or third party goods or services. By accepting the General Terms and Conditions, the customer agrees to receive commercial communications from Contipso.
Contipso undertakes to maintain e-mail support@contipso.com and to respond within a reasonable time to customer inquiries regarding problems encountered in providing the service, including the operation of Contipso LMS.
In accordance with the terms of these Terms and Conditions, Contipso may unilaterally change the Terms and Conditions, the service configurations and their pricing plans.
The above rights and obligations of Contipso in connection with the provision of the Service are not described in detail. Certain rights or obligations of Contipso may be contained in other texts of these General Terms and Conditions.

Rights and obligations of the client

The Client undertakes to comply with these General Terms and Conditions, as well as other legally binding documents to which the General Terms and Conditions refer, as they contain conditions for using the Service, such as Privacy policy .
The Client undertakes to follow all individual (addressed to him) or general (addressed to all clients) instructions of Contipso, which refer to the correct operation of Contipso LMS, ensuring security of access to the client domain and measures to protect the client's data. ;
The Client promises to use the Service in good faith, according to the purpose of Contipso LMS, as defined in these General Terms and Conditions and for the purposes of its own activities;
When using the Service, the client is obliged to comply with the mandatory legal norms of applicable law, the General Conditions and good manners, including by not violating in any way property or non-property rights or legitimate interests of Contipso or third parties.
When using the Service, the client is obliged to:

• not disclose information constituting a trade or business secret or other confidential information of Contipso or third parties;
• not distribute, store, obtain or provide access to information of any nature, the possession, use or distribution of which is prohibited by applicable law, including files or individual fragments of files in violation of foreign copyright or other intellectual property rights;
• not use software, scripts, programming languages or other technologies, including spam, that could make it difficult for other customers to use the Service or disrupt the integrity or normal operation of Contipso's software or hardware systems or third parties.;

The customer is obliged to keep up-to-date, complete and accurate data in Contipso LMS, representing their customer profile.
The Service Agreement does not grant the customer the right to install the Contipso LMS computer program on its own or a third party hardware system, to run it in any other way than through a client domain, and to copy, store, transmit remotely, translate, redesign or otherwise modify Contipso LMS, including when deemed necessary for debugging.
Customer may not take any action or assist third parties to create Contipso LMS derivatives. In addition to the above, the customer is not allowed to extract by technical means or in a technical way information resources or parts of information resources belonging to the databases of Contipso LMS to create their own derived databases.
Unless otherwise expressly agreed, the customer is obliged to make the necessary settings for their own business and normal operation of Contipso LMS, in accordance with the general instructions available on the Website or individual instructions of Contipso, which they were notified in accordance with these General Terms and Conditions.
The customer may download information that they enter and process through Contipso LMS, insofar as the Contipso LMS provides functionality to be downloaded by the customer and only the information for which such functionality is provided.
As of the date of adoption of the General Terms and Conditions, Contipso LMS contains functionalities for downloading information by exporting to Excel (.XLS) file format.
Information for which Contipso LMS does not contain download functionality, regardless of its type, nature and method of processing by Contipso LMS, cannot be downloaded, stored and processed by the customer on their own devices, unless the conditions for transmission of such information are expressly agreed with Contipso.
According to the functionalities of Contipso LMS and the organization of its own activity, the client is obliged (after the initial access to the client's domain, through the means of access provided to him by Contipso) independently:

• create, provide and manage, including, if necessary, revoke or delete, the means of access (usernames and passwords) to its client domain to users who will access the client domain on behalf of the client and work with Contipso LMS;
• assign users the appropriate roles in Contipso LMS, determining the scope of rights they have to work with Contipso LMS.

The client is obliged to create the necessary organization in their activity in order to use the means (usernames and passwords) to identify and certify the right of access to the client domain, only by the relevant users who have the right to access and work with Contipso LMS on behalf of the client. The client is responsible for all actions that are performed when using usernames and passwords to access their client domain, which they created and are provided with.
The Client is obliged to immediately notify Contipso in accordance with these General Terms and Conditions of any detected case of violation of the rules for access to their client's domain, regardless of whether the violation was committed by a duly authorized user or a third party.
The above rights and obligations of the client in connection with the use of the Service are not described in detail. Certain rights or obligations of the client may be contained in other texts of these General Terms and Conditions.

Responsibility

By accepting these General Terms and Conditions, the customer declares that they are familiar with the functionality of Contipso LMS and the use of the Service will be entirely at their risk and responsibility. The parties agree that Contipso shall not be liable for any damages of any kind caused to the customer, including lost profits resulting from the use or inability to use the Service, unless the damage is caused by Contipso intentionally or through gross negligence.
In particular, Contipso shall not be liable to the customer or third parties for damages and lost profits resulting from the loss, deletion or alteration of information, materials, documents, communications and data of any kind, regardless of the reasons for the occurrence. of damage.
Contipso is not liable to the customer and third parties for damages and lost profits resulting from the use of incomplete, inaccurate or inaccurate data, as well as electronic messages and other information exchanged between the customer and third parties through functionalities of Contipso LMS, regardless of the reasons that led to the damage.
By accepting these Terms and Conditions, the customer declares that they are aware of the possibility that Contipso LMS may contain errors and that they will not claim any compensation from Contipso for direct or indirect, pecuniary or non-pecuniary damages and lost profits caused by errors in Contipso LMS, unless the damage is caused by Contipso intentionally or through gross negligence.
An error in Contipso LMS will be considered completely or partially non-functional.
By accepting these General Terms and Conditions, the client declares that they are informed and agree that there is a possibility of unforeseen circumstances that may lead to interruption of their access to the client domain or use of Contipso LMS, or otherwise cause restriction or difficulty of the use of the Service. The Client agrees that in such cases they will not claim any compensation from Contipso for direct or indirect, pecuniary or non-pecuniary damages and lost profits.
In particular, Contipso shall not be liable for damages of any nature caused by force majeure or accidental event and in general by circumstances beyond the control of Contipso and which cannot be foreseen or prevented. For the avoidance of doubt, the parties accept and agree that such unforeseen circumstances, but not limited to, are power outages, problems in the global (Internet) network, as well as illegal actions of third parties that directly or indirectly disrupt customer access. to the client domain.
When Contipso is unable to ensure the use of the Service due to force majeure, in due time and as far as possible, informs customers what the force majeure consists of and its possible consequences for the performance of contracts for the provision of the Service.
By accepting these General Terms and Conditions, the customer declares that they have been notified and agree that Contipso has the right to suspend access to the customer's domain or otherwise take action to prevent, restrict or impede the use of the Service, in the presence of any of the following conditions:

• when actions are required to prevent or eliminate adverse effects of adverse events on the quality of the Service, including security of customer access to customer domains, work with Contipso LMS or customer databases;
• when actions are required to debug Contipso LMS;
• when actions are needed to test and introduce new functionalities or optimize existing ones in Contipso LMS;
• when actions are required to inspect, maintain, improve or optimize software or hardware systems and infrastructure owned or used by Contipso (prevention that may be planned or incidental).

The client/customer agrees that in the above cases they will not claim Contipso compensation for property or non-property damages and lost profits caused by the inability, limitations or deterioration of the Service provided, provided that Contipso has made reasonable efforts to limit the period during which the use of the Service is impossible or difficult. In such cases, Contipso notifies customers in advance of the impending temporary interruption of access or any other difficulties in using the Service.
Contipso shall not be liable for any direct or indirect damages of any kind caused in connection with the use or inability to use Contipso LMS or to access the client domain.
Contipso is not responsible in cases where the customer cannot use the capacity of the provided Service to the maximum extent for reasons depending on the equipment used by the customer. In particular, but not limited to, Contipso has no obligation to assist the customer in optimizing its software or hardware systems in operation and connectivity to the Service.

By accepting these General Terms and Conditions, the customer declares that they are informed and agree that Contipso is not obliged to review, nor does Contipso LMS contain any functionality for automatic review of data and materials of any nature that the customer enters, processes and stores. through Contipso LMS, in terms of legality of use, grounds, completeness, reliability or purposes for which they are processed.
Notwithstanding the above, on its own initiative or at the request of a third party, Contipso has the right to verify and suspend access to a client domain, restrict use of the Service or access to certain categories of data when data processing violates these Terms, imperative norms of the current legislation, good manners or infringes the rights and legitimate interests of third parties. In these cases, Contipso shall not be liable for any damages and lost profits suffered by the customer or third parties as a result of the suspension, termination or restriction of access.
The responsibility for the legality, accuracy, completeness and compliance with the objectives of the relationship for which data and materials are entered, processed or stored through Contipso LMS rests with the customer. Contipso is not liable to the customer or third parties for the occurrence, performance and termination of the relationship between the customer and third parties, including damages and lost profits, as a result of such relationships, when in any way the use of the Service is related to such relationships. In particular, without limitation, this rule applies to relationships:

• related to personal data processed by the customer through Contipso LMS or
• which the customer has identified or about which it performs operations using functionalities or modules in Contipso LMS for integration with e-commerce platforms or forwarding service providers.

The Client is obliged to indemnify Contipso for all damages caused during the use of the Service, in violation of these General Terms and Conditions or mandatory rules of applicable law. The customer is also obliged to indemnify Contipso for the damages caused by the actions of users to whom the customer has provided funds and conditions for access to the customer's domain.
The Client is obliged to indemnify Contipso for all damages and lost profits, including, but not limited to, paid property sanctions, attorney's fees and other costs as a result of administrative and criminal proceedings against Contipso claims or compensations paid to third parties, in connection with the use of the Service by the client in violation of mandatory legal norms, good manners or in a way that infringes the rights and legitimate interests of third parties.
The Client undertakes to indemnify Contipso for all damages caused by the use of the Client Domain and Contipso LMS by third parties to whom the Client (or users acting on his behalf) has provided identification means in violation of these General Terms and Conditions. password) or otherwise provided access to the Contipso LMS.

Contract termination

Except in the cases provided for in these General Terms and Conditions, the contract for the provision of the Service is terminated:

• by mutual agreement between the parties;
• in case of changes and additions to the General Terms and Conditions of Contipso, with which the client does not agree;
• in case of non-payment of the price owed by the client for the subscription period and expiration of the terms provided in the General Terms and Conditions, in which the access to the client's domain is suspended;

Termination of the contract for the Service does not release the client from obligations to pay the price of the used Service that arose before the date on which access to the client's domain was suspended.
When a party to the contract for the Service fails to fulfill its obligation under these General Terms and Conditions for a reason for which it is responsible, the other party may terminate the contract by giving the defective party an appropriate deadline with a warning that after the expiration they will consider the contract void. The period under this point may not be less than three (3) work(ing) days.
Contipso may declare that it terminates the contract without notice and without indemnification when it finds that the customer by their actions in connection with the provided Service, the customer has violated the rules of confidentiality or intellectual property, prohibited by applicable law. legislation or generally accepted moral norms.
Except in cases where the contract is terminated due to non-performance by the Contipso client, after termination or cancellation of the contract for the provision of the Service, Contipso does not store data entered and processed by the client through Contipso LMS and located on server(s) Contipso, immediately destroying them in a way that does not allow their recovery.
Contipso does not undertake or assume any responsibility for the storage of data entered by the customer through Contipso LMS after the termination or termination of the contract for the Service, regardless of the grounds for termination of the contract.
When the contract is terminated due to non-performance by the customer, Contipso stores the information entered by the customer through the Contipso LMS and located on Contipso's server(s) at the time of termination, sixty (60) days after the date of termination. After this period, Contipso may destroy the data in a way that does not allow recovery.
Within the specified sixty (60) days, provided that the customer has fulfilled all its payment obligations under the contract, Contipso provides the customer with access to his customer domain so that the customer can download the data entered through Contipso LMS and which are located on the Contipso server(s) at the date of termination of the contract.
Such access is provided at the express request of the client and only for one (1) work(ing) day, which is agreed between the parties.
The rule when the contract is terminated due to non-performance by the client does not apply to information, materials, documents, communications and general data of any nature, possession, use or distribution of which is prohibited by applicable law, including files or individual fragments of files in infringement of another's copyright or other intellectual property rights. Contipso may delete such data, materials, documents or communications at its sole discretion without delay due to any indemnification.
In the event of termination or termination of the contract for the Service, insofar as permissible under the mandatory rules of applicable law, Contipso shall not be liable for any damages and lost profits of the customer or third parties caused or in connection with the termination or cancellation of the Service Agreement. In particular, but not limited to, Contipso shall not be liable for damages of any kind, including lost profits caused by:

• discontinued access to the client domain;
• discontinued use of Contipso LMS;
• the inability of the client to access and use the data entered through the Contipso LMS and located on the server(s) of Contipso;
• destruction of the data under the previous points, including when they have received a request for transfer or access to the data, but the client has not fulfilled their obligations to pay under the contract.

Communication between Contipso and the customer

Correspondence between the parties in connection with the implementation, termination or cancellation of the contract for the provision of the Service shall be made in written electronic form and shall be kept by e-mail, subject to the following conditions:

• the client's statements are sent to the e-mail address specified in their client's profile and are addressed to the following e-mail address office@contipso.com of Contipso;
• Contipso's statements are sent to the following e-mail address office@contipso.com and are addressed to the e-mail address specified in the client's profile;
• the statement is technically recorded in a way that allows it to be reproduced.

The parties declare that the statements outgoing or incoming from/to the e-mail addresses specified in the previous point are made/received by a person who represents the party to the contract and has the right to make/receive them on behalf of the party.
The statements under the previous item will be considered sent and received in accordance with the rules of the Electronic Document and Electronic Certification Services Act.
For the purposes of these General Terms and Conditions, the addressee will be deemed to have learned of the contents of the statement no later than the first working day following the day of its receipt.
The parties agree that the receipt of the communication containing the relevant statement, notification or other electronic document does not need to be explicitly acknowledged.
All messages sent from the e-mail addresses as indicated/defined above will be considered sent on behalf of the respective country.
The parties agree that if any of them does not maintain a valid e-mail address or has not updated their e-mail address (and for Contipso and if one is not listed on the Website), the statement, notification or other electronic document in connection with the contract for the provision of the Service will be considered received by the defective party on the day of their dispatch by the other party.
Each of the parties, when they deem it necessary, may send a message to the other party by letter with acknowledgment of receipt. The parties are not obliged to communicate in this way, even under the conditions of the previous point.
Communications made orally, including by telephone, shall be confirmed in written electronic form in accordance with the preceding paragraphs. The date of receipt of the message will be considered the date on which the confirmation message was received.
Customers agree that general notices or instructions for working with Contipso LMS, addressed to all or a group of customers, may be published by Contipso in an appropriate manner and on the Website. In this case, the date of receipt of the notification or instruction from the client will be considered the date of its publication on the Website.

CONTIPSO MARKET

Definitions

Buyer's license agreement

All works of our authors (photos, vector images, video, audio, ready-made training content, software templates, etc.) are covered by the license agreement of the buyer. If your final product includes the author's works that will be free for the end user or sold no more than once, then a standard license is what you need. If your final product is an e-learning course, a standard license also applies. An extended license is required if the Final Product will be sold more than once, is prepared to be used as part of an outdoor advertising campaign (billboards, flyer posters, etc.) or as part of product labeling and packaging.

Standard license

The essential aspects of this agreement

1. The Standard License grants you a permanent, non-exclusive, worldwide license to use the author's works of your choice. Read the text of this license for details regarding the use of the author's works.
2. You have the right to use copyrighted works to create one end product for yourself or for one client. The final product can be distributed free of charge or sold no more than once.

Exception: You can sell the final product an unlimited number of times if your final product is a web-based (non-CD) e-learning course.

Things you can do with the author's work:

1. You can create one end product for a customer and you can transfer this end product to your customer for a fee of no more than once. This license is transferred to your customer.
2. You can make any number of copies of the single end product, as long as the end product is distributed free of charge.
3. You can modify or manipulate the author's works. You can combine copyrighted works with other files and make a derivative work of it. The results are subject to the terms of this license. You can perform such actions as long as the end product you create is one that meets the definition of the End Product below.

For example: You can license a Course Template, include your own images, change the background, text layout, etc. and present it to the audience.
The things you can't do with the author's work

1. You may not sell the final product more than once (except when the final product is an e-learning course). If you or your customer want to sell the final product, you will need an Extended License.
2. You may not use copyrighted works to create logos and trademarks.
3. You may not resell the copyrighted works in other content stores, Stock Banks or use them for sale in templates, etc. You cannot do this with copyrighted works alone or in a package with other files and/or even change the author's copyrighted works. You may not resell or make available by the author as such or with superficial modifications. These actions are not allowed, even if the provision is free.

For example: you cannot license the author's works and then make them available on your site so that users can download them.

1. You may not use the author's work in any application that allows the end user to customize a digital or physical product to their specific needs, such as an "on demand", "custom" or "DYI" (Do It Yourself) application. You may use the author's works in this way only if you purchase a separate license for each end product, including the author's works created using the application.

Examples of “on-demand”, “custom” or “do it yourself”' applications: website builders, 'create your own' slideshow applications and e-card generators. You will need one license for each product created by a customer, or contact us for further discussion
Other license terms

1. You may use the author's works only for lawful purposes. Also, if the author's works contain an image of a person, even if the author's works are issued with Permission to take and publish photos (Exemption of the model from rights) by the person, you cannot use it in a way that creates a false identity, implies personal approval of a product by the person or in a manner which is defamatory, obscene or degrading, or in connection with sensitive topics.

1. This license may be terminated if you violate it. If this happens, you must stop making copies or distributing the final product until you remove the author's work from it.
2. The author of the works retains ownership over them, but grants you a license based on these terms. This license is between the author of the works and you. Contipso is not a party to this license or the licensee.

Definitions

Extended license

The essential aspects of this agreement:

1. The Extended License grants you a permanent, non-exclusive, worldwide license to use the author's works of your choice. Read the text of this license for details regarding the use of the author's works.
2. You have the right to use the author's works to create end/final product(s) for yourself or your client(s) and the final product(s) may be sold more than once.

Things you can do with the author's work:

1. You can create end product(s) for customer(s), after which this license is transferred from you to your customer(s).
2. You are free to sell and make any number of copies of the end product(s).
3. You may use copyrighted works as part of an Outdoor Advertising Campaign or as part of product labeling and packaging.
4. You can change, modify or manipulate the author's works. You can combine copyrighted works with other files and make a derivative work of it. The results are subject to the terms of this license. You can perform such actions as long as the end product(s) you create meet the definition of the end product.

For example: a) You can license a Course Template, add your own images, text, etc. and create your own e-learning course.
                       b) You can license a vector image, manipulate it, add your own graphic elements to create different illustrations
The things you can't do with the author's work

1. 1. You may not resell the copyrighted works in other content stores, Stock Banks or use them for sale in templates etc. You may not do so with copyrighted works alone or in a package with other files and even (if you) change the author's works. You may not resell or make available works by the author as such or with superficial modifications. These actions are not allowed, even if the provision of said works is free.

For example: You cannot license a number of vector images and resell them as a vector package.

1. You may not use copyrighted works to create logos and trademarks.

Refund policy for buyers

Contipso provides an environment in which Authors offer (upload and describe) their works and buyers choose which product and under which license to purchase it. Contipso is not responsible for the conformity of the purchased product with the one presented by the Author, but provides an opportunity within fourteen (14) calendar days for the buyer to submit objections for non-conformity

Information for authors

These rules outline what is expected of you as an author on Contipso market. We provide a transparent approach to refunds, providing you and your customers with a great platform experience.
As the creator and owner of your items, you are accountable to the people who buy them. These rules are based on consumer laws, which we believe are the best basis for the transactions that take place in the Contipso Market. Please note that in addition to these rules, each country has its own reimbursement/refund laws, and we think it's a good idea to familiarize yourself with all other applicable laws about where you are and where the buyer is.
Here are the cases in which we expect you to refund the amount of your purchased works, if requested by the buyer:
Item is "not as described"
An item is "not as described" if it is significantly different from the description of the item or preview, so be sure to describe it "as is" when it comes to the capabilities and functionalities of your works. If it turns out that the product is "not as described", you are obliged to refund to buyers the amount paid for the product.
The item has a security vulnerability
If a product does not work in the way it should and cannot be easily fixed, you are obliged to refund the amount paid for the product to the buyer(s). This includes situations where your product has a problem that would discourage the buyer(s) from buying it if they first knew about the problem. If the item can be fixed, then you must do so immediately, by updating your item, otherwise you are obliged to refund the buyer(s) for the product.
The item has a security vulnerability
If a product contains a security vulnerability and cannot be easily repaired, you are required to reimburse buyers for the amount paid for the product. If the item can be fixed, then you must do so immediately by updating your item. If your item contains a vulnerability that cannot be corrected within an appropriate and reasonable time frame, you are required to reimburse the buyer(s) of that item.
When are you not required to give a refund:
If your item is substantially similar to the description and visualization and works as it should, there is generally no obligation to recover in the following situations:

• Users do not want it after downloading it;
• This element just does not meet their particular expectations;
• Users just change their minds;
• Users bought something by mistake;
• Users do not have sufficient experience to use the product;
• Users want it on good will/faith of you;
• Users can no longer access the item because it has been removed (we advise buyers to download products as soon as they buy them to avoid this situation).

Information for buyers

These rules outline what you can expect from the authors of the products you buy.
As the creator and owner of Contipso Market products, each author is responsible to you for the items you purchase. These rules are based on consumer laws, which we believe are the best basis to be applied to transactions that take place on the Contipso Market, so that you as a buyer have the right experience and know what to expect from all authors. Please note that in addition to these rules, each country has its own reimbursement/refund laws, and these local laws are not excluded if they apply to you.
Here are the cases in which we expect authors to reimburse/refund you for a product and related services you have purchased.
Item is "not as described"
An item is "not as described" if it is significantly different from the item's description or preview, so you should expect the author to "say it as is" when it comes to product features and functionality. If it turns out that the product is not "as described", you will be entitled to a refund.
The product does not work properly
If a product does not work as it should and cannot be easily fixed, you are entitled to a refund. This includes situations where the item has a problem that would otherwise prevent you from purchasing it if you knew about the problem first. If the item can be fixed, then the author is obliged to do so immediately by updating the item, otherwise you are entitled to a refund of this item.
The item has a security vulnerability
If an item contains a security vulnerability and cannot be easily fixed, you are entitled to a refund. If the item can be fixed, then the author must do so immediately by updating the item. If the item contains a vulnerability that cannot be fixed by the author within seven (7) days, then you are entitled to a refund for this product.
When can/could no refund be given:
If the item is substantially similar to the description and visualization and works as described it should, there is generally no obligation to recover funds in the following situations:

• you do not want it after you have downloaded it;
• item does not meet your particular expectations;
• you just change your mind;
• you bought something by mistake;
• you do not have enough knowledge to use the item;
• you want it on good will/faith; or
• you no longer have access to the item because it has been removed (we advise you to download items as soon as you have purchased them to avoid this situation).

Description of the reimbursement/refund process

1. The buyer sends an e-mail to support@contipso.com in which they describe the order number and the number of the product in it, which in their opinion is subject to refund, as well as a description of the reason why he requires refund.
2. Contipso shall, within 72 hours, notify the author by e-mail entered in the platform about the request for a refund on a purchased product, describing the order number and the number of the product in it, for which a user considers to be refundable, and a description of the reason for which it requires reimbursement.
3. The author has 7 days to correct the product and notify Contipso by e-mail to support@contipso.com of the result of the refund request.
4. In case the author does not inform Contipso about the result of the request about the refund to the buyer or is not able to fix it according to the product requirements in these Terms, Contipso starts a procedure to refund the full amount to the buyer.
5. In cases regarding Item 4 Contipso notifies the buyer about the decision to refund the purchase amount.
6. The buyer chooses a payment method by which the amount of the purchase is refunded and notifies Contipso by sending an email to support@contipso.com.
7. Within 72 hours Contipso refunds the amount to the buyer.

Author agreement

Mutual interest of cooperation

• You can set your own price for each product you upload
• Sales of standard and extended licenses
• No exclusivity (you can sell your works to other Content Stores and Stock Banks without restrictions)
• Provided sales channels by offering products in the e-content development module (Contipso Author) and e-learning system (Contipso LMS)
• Marketing in the product catalog
• Complete sales statistics in a personal account

General terms

This agreement defines the legal relationship between the Author and Contipso. The author appoints Contipso as the agent distributing and licensing the authors' works.
Contipso obtains the right to reproduce, use, publish, republish, compress, forward, publish, edit, create and sell printed copies or copies created otherwise of the author's works for marketing purposes.
Buyers have the right to reproduce, use, publish, republish, compress, forward, publish, display, publicly display and distribute the author's works without the right to sell them to third parties. Also, in accordance with the terms of this Agreement, the Author grants the right and guarantees a non-exclusive, non-transferable, perpetual license, giving the Buyer the right to use the works of the Author worldwide, in full compliance with the terms and conditions of Buyer’s license agreement.

Rights and obligations of the parties:

• Contipso takes all reasonable commercial measures to protect the author's works from unauthorized downloads and distribution;
• Contipso has the right to edit information and correct errors in the author's works at its own discretion;
• Contipso decides whether the author's works meet the requirements of the Contipso Market website;
• Contipso reserves the right to remove, edit, delete or block any text message or work by the author that is found to infringe this Agreement or copyright, private or intellectual property rights or is recognized as such for any other reason. The author agrees to the confiscation of all fees paid for such works of art;
• In order to optimize the resources of the website library, Contipso reserves the right to periodically delete works of participants that have not been sold for a long time, have been deactivated or rejected by the website moderator.;
• Contipso reserves the right to use the confidential information of participants, all data, programs, works of art, etc. and promises to ensure the protection of confidential information in accordance with the Website Privacy Policy. The author is responsible for all information provided to Contipso;
• Contipso has the right to use the author's works for commercial and promotional purposes on the website. The author agrees that when their works are used for these purposes, a fee is not paid;
• Contipso, its owners and employees are not liable to any direct, indirect or consequential damages resulting from intentional or accidental acts in connection with the use or inability to use the works of art presented on the Website, failure of any type or termination of the website; and as a consequence loss of commercial information, profit or other financial loss on behalf of the Author or the Buyer;
• The Author understands and accepts that this Agreement between the Author and Contipso prohibits them from uploading works of art that infringe copyright, intellectual property rights, trademark rights, and any other property rights.;
• Deletion of the author's works from the website is done either by the author or by a moderator of Contipso at the request of the author;
• The author can publish their works in any other content stores or Stock banks, without restrictions.

Guarantees and declarations

By accepting the terms and conditions of this Agreement, the Author guarantees and declares:

• The Author has the necessary rights to enter into this Agreement and is the author or owner of all necessary copyrights and intellectual property rights to the author's works and all its elements.
• The author may grant licensing rights on the respective works/items.
• The Author's works contain complete, adequate and necessary supporting information for the effective sales of the Website, the supporting information is complete, accurate and does not contain incorrect, inappropriate or contradictory metadata, does not contain supporting information that infringes copyright and all other related rights.;
• That it has Permission to take and publish photos (Exemption of the model from rights) for works uploaded for sale by the author, depicting people and/or private property, which the Provider delivers to the Website, to download from here - in Bulgarian | in English);
• The works of the authors provided on the website are the original work of the author;
• The works of the Author have not been used and will not be used by the Author to create logos and trademarks;
• The works of the author do not contain any mechanisms or means of protection that prevent the use or copying of the works of the authors in the cases permitted by this agreement or the license agreement of the buyer.;
• The author's works do not contain malicious program codes, viruses, do not contain other mechanisms and devices that can delete, modify, damage the author's works or website, or cause damage to equipment, computer systems, they do not contain anything affecting availability or the ability to use the author's works or the website;

Remuneration for the author(s)

• The author determines the desired price for each of the uploaded works, variations of works (different sizes or formats). The price is introduced in Euro VAT excluded, and in the public part the price is visualized in the currency chosen by the student. Payments are made in Bulgarian levs (BGN);
  
• The author chooses the licenses under which to sell their works and determines the desired price;
• The author can set, activate and deactivate promotional prices manually;
• On the price of the work determined by the Author, Contipso automatically adds a commission of a maximum of 30%.
• Contipso has the right to determine and change at its discretion the added commission for each individual work uploaded by the Author;
• Depending on the country and type of the buyer, the respective VAT is charged on the sum of the price determined by the author and the added commission of Contipso on the Website. If a user purchases digital content in a country that requires Contipso to transfer national, government or local sales or to charge taxes, value added tax (VAT) or other similar transaction taxes ("Transaction Taxes"), in accordance with applicable law, we will collect and transfer these transaction taxes to the competent tax authorities for these sales;
• The author can determine the price of his works, including the zero (0) value of the work (free distribution);
• For each realized sale of a work in the profile of the Author, the amount determined by them is accumulated. The amount is available for download after a period of 14 calendar days in which each buyer can claim a discrepancy between the description of the offer and the product received.
• The payment of the accumulated amount is made at the request of the Author;
• If the author is a legal entity, when submitting the application, it is necessary to attach an invoice for the requested amount;
• For each amount requested for withdrawal by an individual, Contipso collects an advance copyright tax according to Art. 43, para. 4 of the Personal Income Tax Act
• The author's fee for works of art sold to the buyer during a transitional period of thirty (30) days, in the event of termination of this contract, shall be paid to the author in full compliance with this agreement;
• Contipso makes all payments to authors in Bulgarian levs (BGN), regardless of the currency in which the sale was made. Your income statement will show the sale price in EUR and BGN and the transferred amount of revenue (in Bulgarian BGN).
• Transaction fees depend on the chosen payment method, and are borne by the Author, by deducting them from the amount that is due to the author.
• You must also provide any identifying information or tax documentation necessary to pay the amounts owed, and you agree that we have the right to withhold appropriate taxes from your sales. We reserve the right to withhold payments or impose other penalties if we do not receive correct identifying information or tax documentation from you. You understand and agree that you are ultimately responsible for all taxes on your income.
• Payment will be made within 10 days after submitting a request to withdraw funds from the author, through your account in the system.
• We reserve the right not to pay in the event of fraud, infringement of intellectual property rights or other infringements of the law.

Termination of the Agreement

This Agreement shall remain in force until terminated.
Termination of the agreement at the initiative of the Author:
The author has the right and the opportunity to terminate this agreement and may delete the uploaded works at any time. Copies of the works remain available to users who have already purchased them in their contipso.com profiles
Termination of the agreement at the initiative of Contipso:
If the author is suspected of fraud or breach of the terms and conditions of the "Rights and Obligations of the Parties" and "Guarantees and Declarations" sections, Contipso has the right to terminate the agreement unilaterally and terminate the cooperation with the author. In this case, all the author's works will be deleted from the website, the author's account will be blocked, the money accumulated in the account from Contipso Market will be confiscated, the author will be notified by e-mail.
The Author understands and accepts the responsibility and risks of any kind arising from the use of the Site by the Author.
By accepting this Agreement, the Author confirms that they have read this Agreement and understand its provisions and have had the opportunity to obtain independent legal advice. The Author agrees to grant the Buyer their work(s) a non-exclusive, non-transferable, perpetual license authorizing the use of the artwork worldwide, in full compliance with the terms and conditions of the Buyer's License Agreement, without the right to sublicense and its transfer to third parties, which allows the use, alteration, modification in whole or in part of the content of the work to create an end product within the permitted use, but does not grant copyrights of work(s) of art and/or intellectual property rights. The author agrees to the terms of this agreement.

Requirements for the works of the authors

Images

Types of products:
Photo, Vector Graphics, Icons and Characters

Technical requirements:

• The requirements for maximum file size, minimum size in megapixels, file formats vary for different types of works of Image Type. The specific requirements are described in detail when uploading the work.
• Raster images must be free of noise, pixelisation and scratches, chromatic aberrations at 100% magnification.
• In the description of the works that represent vector images it is necessary to correctly reflect the program with which the file can be edited and the minimum and maximum version.
• The vector image preview used to display the search and filter results must be in JPEG format, which corresponds to the vector version and has a minimum size of 730x456 pixels. Up to 5 additional supporting images are allowed for larger packages. In order to better visualize the product for sale, visualization is allowed, through collage, which will allow a higher degree of detail and completeness to present the product.
• Unintentional blurring, extreme angles or curves, traces of JPEG compression and image noise should be avoided - just like any type of embedded text, especially time stamps, signatures and logos.

Legal requirements:

• You must be the author of the work and all its components
• Images must not contain logos or trademarks
• If the image depicts a real face, you must have Permission to take and publish photos (Exempting the model from rights)
• The images must not contain buildings, products or places protected by intellectual property rights (in case real existing objects are depicted)
• All images must comply with Contipso's ethical standards

Commercial, artistic & thematic requirements:

• Only original size images should be uploaded.
• You must not need to increase the image size using special software for a small image to meet the technical requirements;
• There is also no need to reduce the image size unless it is necessary to fall into a lower price category.
• Images must have the correct exposure; the subject must be in focus.
• Image vectors must be creative and detailed (simple images with no creative details will be rejected by the website moderator).
• The vector image must not contain copyrighted fonts.
• The vector image must not be vectorized from ready-made material or drawing with the help of special software (vector elements must be made by hand, you are the one who must be the author of vector materials, we can ask you to provide original materials for to prove that you are their author).

Video

Types of products:
Situational video, Training video, Video characters, Video elements

Technical requirements:

• The requirements for maximum file size, resolution and file formats vary for different types of Video Type works. The specific requirements are described in detail when uploading the work.
• Each published video will be protected automatically after sending for publication with a superimposed watermark.
• For videos of the Training Video type, it is necessary to prepare and present a video sample or visual images that will present the offered product to the maximum extent.

Legal requirements:

• You must be the author of the work and all its components
• Video materials must not contain logos or trademarks
• If the video depicts a real face, you must have Permission to take and publish photos (Exempting the model from rights)
• The video must not contain buildings, products or places protected by intellectual property rights (in case real existing objects are depicted)
• All video works must meet the ethical standards of Contipso

Commercial, artistic & thematic requirements:

• Shots with a strong composition that is well lit and properly displayed will be accepted for publication.
• Footage that includes moving objects will be accepted for publication.
• Images that are as close to the original as possible will be accepted for publication. When necessary, you can perform basic color correction and image correction.
• Shots that have been edited to remove sharp camera movement, start at the beginning or end of shooting, will be accepted for publication.
• Handled frames that are with unstable camera movement, vibration, or flicker that does not add value to the photo will not be accepted for publication.
• Images that contain little or no movement will not be accepted for publication. When shooting a static environment.
• Frames that do not add sound to the file will not be accepted for publication. For example, shots taken in the park may contain a common background sound, but if two people are close and their conversation is heard, the sound is not useful and should be removed from the file.
• Images that have visible compression artifacts such as noise or pixelisation will not be accepted for publication.

Audio

Types of products:
Sound, Melody, Song, Background, Educational Audio

Technical requirements:

• The requirements for maximum file size, file formats vary for different types of Audio Type works. The specific requirements are described in detail when uploading the work.
• For audio materials of the type Educational audio it is necessary to prepare and present an audio sample, which will present the offered product to the maximum extent.
• The preview of the audio works used to display in the search and filter results must be in JPEG format, with a minimum size of 730x456 pixels. The visualization is illustrative and serves to more clearly present the content of your works when displaying the product on search.

Legal requirements:

• You must be the author of the work and all its components
• All audio works must meet the ethical standards of Contipso

Text

Types of products:
Article, Book, Tutorial, Script, Game, Exercise, Case Study, Questionnaire, Presentation, Training, Checklist, Test

Technical requirements:

• The requirements for the maximum size of files, file formats vary for different types of works of Type "Text". The specific requirements are described in detail when uploading the work.
• The preview of the works used for display in the search and filtering result must be in JPEG format and with a minimum size of at least 730x456 pixels. In order to better visualize the product for sale, it is allowed to present it through a collage, which will allow to present the work in a higher degree of detail and completeness. You can post up to 5 content images or videos.

Legal requirements:

• You must be the author of the work and all its components
• All works must meet the ethical standards of Contipso

Courses & Elements

The works of this type are interactive educational content developed with specialized software.
Types of products:
Lesson, Course, Module, Interactive Element, Game

Technical requirements:

• The requirements for maximum file size, file formats vary for different types of works of Type "Courses and Elements". The specific requirements are described in detail when uploading the work.
• The preview of the works used for display in the search and filtering result must be in JPEG format and with a minimum size of at least 730x456 pixels. In order to better visualize the product for sale, it is allowed to present it through a collage, which will allow to present the work in a higher degree of detail and completeness. You can post up to 5 content images or videos.

Legal requirements:

• You must be the author of the work and all its components
• All works must meet the ethical standards of Contipso

Templates

Works of this type are templates for interactive content developed with specialized software.
Types of products:
Presentation template, Course template, Video template, Interactive element

Technical requirements:

• The requirements for maximum file size, file formats vary for different types of "Templates". The specific requirements are described in detail when uploading the work.
• The preview of the works used for display in the search and filtering result must be in JPEG format and with a minimum size of at least 730x456 pixels. In order to better visualize the product for sale, it is allowed to present it through a collage, which will allow to present the work in a higher degree of detail and completeness. You can post up to 5 content images or videos.

Legal requirements:

• You must be the author of the work and all its components
• All works must meet the ethical standards of Contipso

Ethical standards of Contipso

We do not accept:

• Files depicting scenes of violence;
• Files with obscene, pornographic, offensive content;
• Files depicting logos, trademarks, trade names;
• Files containing images of objects that are protected by patents, copyrights or intellectual property rights, works of contemporary art;
• Files depicting design elements protected by copyright;
• Files based on archival images, illustrations, magazines, reproductions, etc.;
• Files containing images of documents indicating personal data, screensavers, computer screens, current maps;
• Dossiers illustrating elements of military awards, military property, symbols and attributes of state power, state property.

Publication of works

1. After registration in the platform you have the opportunity to add a product of any kind and type.
2. Different product types allow you to publish more than one product variety or publish in a different format (Image, Video and Audio Types), which allows you to set a different price for each type. Example: Images of different sizes can be published in price packages S, M, L, XL and MAX.
3. All works are published by default under the Standard License.
4. For each work you can choose to publish it under Extended License, as you have the opportunity to set a percentage increase in price compared to the specified price for a Standard License. You choose whether to apply an Extended License to a work.
5. Once you are done with uploading the work, send it for publication.
6. A Contipso employee reviews the work for compliance with the general conditions and publishes it within 24 hours or notifies you in the system of the reasons for any decline(s) regarding the publication.
7. You have the opportunity at any time to edit or stop selling works. Each revision or re-launch shall go again through the approval procedure under item 6.

Posting offers and applying for them

Contipso enables users who have not been able to find a product in the store to publish an offer looking for creators/designers, specifying in detail the requirements for the scope and cost of development.
An applicant has the opportunity to create an unlimited number of offers in the Contipso Market. Ads are divided into two main types - with or without evaluation criteria:

1. Offers without evaluation criteria - The applicant describes in a free text the requirements for the candidates and subsequently chooses at their discretion the most appropriate out of them;

2. Offers with evaluation criteria - in this type of announcement the applicant has the opportunity to determine separate evaluation criteria - price, deadline, experience of the applicant, etc., defining the points that can be obtained at different levels of compliance for each individual candidate for each criterion. The system automatically creates a ranking, and the applicant chooses the contractor at their discretion.

Important note: Contipso provides a free infrastructure for communication between both parties, in no way guaranteeing, referring to or resolving disputes between them!

Update terms and contact Contipso

These Terms and Conditions, including the configurations of services offered on the individual Contipso infrastructure modules and their pricing plans, as well as other legally binding documents to which the Terms and Conditions refer, such as the Privacy Policy, may be unilaterally amended/edited by Contipso.
The changes are published on the Website, and when they represent changes or additions to the configurations of the Service or pricing plans that apply to customers with whom relations have already been established regarding the Service, Contipso sends and notifies the relevant customers on their email addresses listed in the user profile.
The amendments shall enter into force immediately after the date of their publication on the Website, whether they apply to people who use only the public content of the Website or to active customers.
Within one week of the date on which the changes are published or the notification is sent, any customer who does not agree with the changes may explicitly state that they reject them. Such statement will be considered a statement of the client that they no longer wish to use the Service and the termination of the contract for the provision of the Service. In this case, the contract for the provision of the Service will be terminated at the end of the subscription period in which the application is submitted. Upon expiration of this subscription period (termination of the contract), Contipso may immediately delete the customer's domain and permanently delete the data entered and processed by the customer through the Contipso LMS.
For the period from the date of entry into force of the amendments to the General Terms and Conditions until the termination of the contract for the Service, the client owes the relevant remuneration for using the Service until the date of entry into force of the amendments/edits to the General Terms.
A client who has not stated within one week that they reject the changes is considered to have read them and accepts them unconditionally.
Pursuant to this section, the terms and conditions for the provision of the Service expressly agreed between the customer and Contipso, different from these General Terms and Conditions or from the published configurations of the Service, or price plans, may not be changed.
These general conditions were last updated on 22.04.2020
The best way to contact us is to contact our support team. We would be happy to answer any of your questions.